Frequently asked questions (FAQ):

1. Do I have to pay any TAXES?

If you are in EUROPE – no extra taxes, if you are not based in EUROPE – import taxes will apply ONLY FOR PHYSICAL PRODUCTS based on your country’s legislation (please contact us for more details).

2. Can you send me more pictures of the item?

Yes, we can send more pictures before you buy, but we promise you will receive your item in mint condition, no matter if you ask for more pictures or not (we do not sell bad quality / overused items).

3. Can you help installing my item?

We can pre-code your item by your VIN and help you with remote coding if needed, please choose these options as you buy the item. We are an online shop, we do not have workshop / service locally to fit your item.

4. What other parts do I need when retrofitting NBT or EVO?

It depends on your current setup, please check our full kits for NBT and EVO retrofits.

5. When you will dispatch my item and when I will get it?

We usually dispatch same or next working day. If you ordered pre-coding service, it will take an additional 1-2 working days. Digital products are delivered in 24 hours. Physical products takes 3-5 working days to EUROPE, 5-10 working days WORLDWIDE. We ship by DHL or TNT.

6. How I can get your items at a lower price?

We apply better prices for orders with 5 items and more, so please contact for special price for bigger order.

–

If you have more questions about the products, please do not hesitate to ask!